The Wash House CLE 4.6

The Wash House CLE

Laundromat

Photos

Review Highlights

"Far cleaner than any other I've ever seen, can use payment cards instead of lugging a bag of quarters around lol" clean machines
"they have snacks, a microwave, a relaxing area to chill in while waiting, Wi-Fi and decent parking" easy parking
"Far cleaner than any other I've ever seen, can use payment cards instead of lugging a bag of quarters around lol" card payment

Location & Hours

2400 Broadview Rd, Cleveland, OH 44109

Cleveland, OH

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Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Rachel Ruff
Rachel Ruff
Sheila Henderson
Sheila Henderson

Beautiful place....and love the customer service and Trigger loves it and we both like the bathroom sayings......I really have nothing bad to say....thank you....

Response from the owner

Thank you Sheila for your review! We Aprreciate you and your business!

Rowdy Yates
Rowdy Yates
Renee Wayt
Renee Wayt

Clean, friendly staff, fair prices

Nadia f
Nadia f
William Abney
William Abney

I drove down Broadview road and decided to come wash some laundry and was extremely surprised! Such a nice and clean laundry spot! The customer service from Nicole was amazing. Super nice and helpful! I highly recommend this place.

Adam Cuevas
Adam Cuevas

First time going was today ! Worker had very good customer service .. will be back and plan on bringing the pup in for a wash as well.. very clean facility

Response from the owner

Thank you for visiting Adam! Hope to see you soon!

Barbara Suttles
Barbara Suttles

This place is cool has a lounging area has everything never seen such a cool laundromat

Response from the owner

Thank you so much Barbara for your review. We are so glad you like the extra features we have in our facility. We hope to see you again soon

Crystal Weitzman
Crystal Weitzman

I'm going to name this place for what it is: a private laundry service. If you come there to do laundry, they don't want your business. I get there a few minutes after opening and already most of the machines are in use by employees doing contract laundry orders. They use all the smaller machines so you are forced to use the larger, more expensive machines. I have to admit its a genius money grab and upsell strategy.

If you plan on using a dryer, good luck. Most of them are out of order, and the few that arent, are used for drying contract customers laundry. The same dryers that were out of order when I was here 3 weeks ago are still out of order on my last visit. You will be confronted and yelled at by an attendant telling you that you can't use the dryers. When asked what my options are if 1. All available dryers are used for private laundry orders and 2. The rest are broken, do I take my wet laundry to another laundromat? The attendant shrugged and walked away. Because if I can't dry my laundry, I'm just taking my business elewhere. This used to be a great laundromat but it really went downhill. If you go, don't expect to use any machines due to their lack of keeping up on maintenence.

Response from the owner

Hi Crystal - Thank you for your feedback. I'm sorry you had a bad experience in our store. We typically do Wash-Dry-Fold orders in the morning, but I place a limit on how many machines my staff uses at one time to ensure there are machines available for our walk in customers. As far as the dryers, I know a couple are waiting on parts, but there should always be machines available, especially right after opening.

If one of my attendants was rude to you, then I apologize and will address that immediately. Please feel free to e-mail me directly at john@washhousecle.com so I can find out more. Thanks again.

Resa Mae
Resa Mae

Very clean, happy environment. Very kid friendly. The attendant was super polite And helpful. Overall a great experience.

Response from the owner

Thank you so much for your kind words Resa! Thank you for visiting. We hope to see you soon!

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