The Wash House and Cafe 4.8

The Wash House and Cafe

Laundromat

Photos

Review Highlights

"The facility was clean, the attendant was helpful, and the coffee was good" clean machines
"The facility was clean, the attendant was helpful, and the coffee was good" helpful attendant
"There were multiple ways to pay to wash, but I used the card swipe on the machine" card payment

Location & Hours

15149 Lorain Ave, Cleveland, OH 44111

Cleveland, OH

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Philip “Doc” Jordan
Philip “Doc” Jordan

My wife and I saw a commercial for this place on TV a few days ago as we just came in from Michigan. This place is immaculate. It looks brand new, offers WiFI. Everything in this place looks brand new and unlike other laundromats, they do not charge extra to wash your whites hot/cold. Washers here are 3.75 and 8 for the large capacity and 11 for the extra large capacity. Dryers are free Wednesday and Thursday or 0.50 for 15 minutes with temperature selections so you do not have to cook your laundry. Case if you understand that cooking your clothes leads to premature wear and tear. The only thing I did not like is the music playing for customers, it's country. That is why the 4 stars instead of 5☆. This place as the name states is also a Cafe so you can get a beverage at the counter if you like. There are vending machines here too if wish.

tim k
tim k

Very clean facility, modern machines and love the free drying on Wednesday and Thursday. Great staff too.

Response from the owner

Thanks Tim!

Megan Futo
Megan Futo

Correction: No longer take credit cards AT INDIVIDUAL MACHINES.

Predatory and problematic business practices. They no longer take credit cards at individual machines, totally understand credit card fees are rising and they don’t want to pay those per load, however, you now have to purchase a wash card at the register and they only sell in increments of $5. Large loads are $13. So you have to put $15 on a card if you are only doing one random load and “save the card for next time”. What if you need to do two loads and it’s the difference between $26 or $30 and you are counting every penny until next pay day? There are plenty of other laundry mats around with better prices and less predatory practices, choose somewhere else.

Response from the owner

Megan,

Thanks for bringing this to our attention. The information provided however is completely innacurate and not predatory though as any amount can be loaded on loyalty cards or taken at registers. The screens default to round numbers for simplicity. You can pay for individual machines or load any amount you want at the loyalty kiosk.
Please email me and I will call you to discuss further.

We also 100% take credit cards at each and every individual machine.

I’m sorry for any confusion and would appreciate discussion as a 2 star review is referring to something not accurate.
Sincerely,
Greg
Greg@washhouseandcafe.com

jacob sager
jacob sager

This place is really clean, while I was doing my laundry, the workers were actively cleaning all the machines, props to them! The cafe is a really cool addition. This place makes the normal horrible experience of a laundromat and turns it around. I’ll definitely use this place again.

tino derivera
tino derivera

Very interesting, a laundromat and full service coffee house. Has a play area for children and will wash your laundry for you for a fee. Decent prices and very clean, sanitized constantly.

April Calderon
April Calderon

My favorite laundromat. Always very clean and the attendants are really nice. Plus there's a kid area. Also a cafe lots of places to sit. Even places outside to sit. Washing and drying don't cost much. Additionally, you can use your credit or debit card(s) on the machine. Really wonderful place to go wash / dry your clothes. 😁🌞 …

Response from the owner

Thanks April, your review means so much to us! We strive to be the best laundromat around our team takes great pride in their work. Thank you so much for choosing The Wash House and Cafe 🧺 …

Chantee Marie
Chantee Marie

Best laundromat ever! Sparkling clean, great prices, very friendly owners, wonderful selection of Mitchell’s ice cream, Caribou coffee/tea pastries and snacks! I will go out of my way every time to go to this laundromat!!

Geoff Finn
Geoff Finn
Mi Mi Just Mi Mi
Mi Mi Just Mi Mi

It's my first time here and I like it. I struggled to figure out how to close the washer but a nice young lady came out of the blue and showed me how. I like that you can use money or your credit card to wash.I think I will come back time to time especially for large linens.

Emily Anthony
Emily Anthony

Thanks Emily! Have a great day and we hope to see you soon 🧺 …

Response from the owner

Thanks Emily! Have a great day and we hope to see you soon 🧺 …

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