The Wash House and Cafe 4.8

The Wash House and Cafe

Laundromat

Photos

Review Highlights

"The facility was clean, the attendant was helpful, and the coffee was good" clean machines
"The facility was clean, the attendant was helpful, and the coffee was good" helpful attendant
"There were multiple ways to pay to wash, but I used the card swipe on the machine" card payment

Location & Hours

15149 Lorain Ave, Cleveland, OH 44111

Cleveland, OH

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Christine Dopoulos
Christine Dopoulos

This is such an awesome concept! I can do my laundry while enjoying a delicious coffee and treat in this super modern clean laundromat. Sophia the owner is so personable and kind. It’s always nice to see her when I come! 5 stars! Best laundromat around!

Ti Wats
Ti Wats

Washing my clothes was fine BUT if I could rate this laundry mat with a zero star I would. It took almost 38 minutes for my clothes to dry!! 4-6 minutes for .25 cents!! This place is either INTENTIONALLY lowering the heat inside the dryers or the dryers are shitty because there’s no way it should’ve taken that long for my clothes to dry after NUMEROUS .25 cent swipes from my card!! And not to mention some of my clothes are still slightly wet. I had to switch dryers TWICE because I felt that there was barely any heat inside of the dryers as soon as I opened the doors. Anything for a dollar smh.. Too many laundry mats around that have FREE dry, go there instead!

Response from the owner

Tiana,
We take our reputation very seriously. We absolutely do not lower our heat temperature and we always repair any machine that needs work immediately. All of our equipment is extremely new.
We apologize for your inconvenience. Our customers have not brought this issue to our attention any time since the store opened so I believe this is absolutely a 1 off occurrence.

Isabell Anyiam
Isabell Anyiam

Attendent was very friendly and helpful place nice and clean as well I didnt mind paying for my dry time and the Mitchum's Ice cream was 😋 yummy

Crystal “Hugswithmugs” Hernandez
Crystal “Hugswithmugs” Hernandez

I really like this laundromat. Kid friendly environment, TV's filled with NEWS which I love. Duckie claw machine. Clean. Professional and friendly staff. Always greet you, always there when you need help. Love that! There's coffee! Thank God! 💤 Prices are ok. On point for now. I like the way the machines wash and dry. I am so grateful for Wed. And Thur. FREE dry day. I have a large family and it can be overwhelming at times. So thankful this place is in our area.

Response from the owner

Thank you Crystal, we appreciate you choosing The Wash House and for the nice review! Come see us again soon!

overlordballs
overlordballs

I enjoy the fact wash house and cafe are almost touchless. They have a rechargeable card to use with the machines. The staff are on the ball with keeping up with maintaining for the store.

Not to mention there's coffee, icecream, charging ports and pastries!!

James Belknap
James Belknap

Clean, machines run great, all of them work, and decent prices. Found out the hard way that using a debit card on a machine charges $5 instead of $3.75 though. Will still be making this my regular laundromat. However, the woman working tonight for some reason decided that when I walked away from the machine I was using for a few seconds to get some more quarters, that everything I had sitting on top of the still running machine, (car keys, phone, full box of dryer sheets, my laundry bag and a half a bottle of detergent) was garbage. So that almost became a disaster. Hire competent help please. Oh, and it would be amazing if the Cafe was actually open the same hours as the laundry. I was super excited to come check this place out and couldn't order anything. The chances of me ever making it here before 9pm are slim. I'm sure I'm not the only one.

Ashley L
Ashley L

Staff was amazing and the place is super clean. I was offered a tour the moment I stepped in the door. Going forward, this is the only laundromat I'll ever use.

L.I.L.I PROPERTIES
L.I.L.I PROPERTIES

This is THE BEST Laundromat experience I have EVER had!
- Clean!
- Safe
- Well organized
- Convenient w/Cafe
- Relaxing Environment
- Ease of use of machines w/Card Options
- Attention to thoughtful detail
- Simple & up-to-date decor/furnishings
- WiFi Access
- Newest equipment
- Open early & late hours

I ♥️ IT!!

KUDOS to the owners! Excellent facility.

(I took Video vs. photos)

Vee B
Vee B
Kyle Costello
Kyle Costello
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