Super Suds Laundromats 4.3

Super Suds Laundromats

Laundromat

Photos

Review Highlights

"Very clean and it was slow around 3:00 The washer are quick and dryers are free" clean machines
"Very clean and it was slow around 3:00 The washer are quick and dryers are free" good dryers
"I luv this place there is plenty of machines the woman that maintains it very nice an helpful its always clean" helpful attendant

Location & Hours

35 Lowell St

Wilmington, MA

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Deborah Canty
Deborah Canty

This. Washers. We're. Broke the. Place. Was. Dirty

Kelis Upshur
Kelis Upshur

This laundromat is amazing, clean, peaceful 100 percent will go again

Response from the owner

Kelis, thanks for your loyalty and for sharing the good news with others.

Theresa Davis
Theresa Davis

The prices increase just about every week and only half of the machines work.

Robert Britton
Robert Britton

Nice business model offering free drying with the cost of washing. Fair market prices but you have to buy a store credit card - $1 fee - and some card readers on the washers and dryers are broken rendering them unusable. I was there on a Saturday and the floor was a mess with discarded dryer sheets and assorted dropped socks and underwear, too many unattended children running around and getting in the way of heavy baskets and carts. Could be easily be 5 stars if all this is properly addressed.

Response from the owner

Robert I'm so sorry you didn't have a good experience at our store. We will look into your concerns and see how we can make things better. Thank you for taking the time to leave feedback.

Takia Johnson
Takia Johnson

I give this place one star it’s always packed and just now I asked the attendant to remove someone clothes from a big dryer that has stopped and been sitting there she tells me she has to wait 5 to 10 more mins for them to take their clothes out then I see her conversation with the lady who clothes it was come to find out it’s her friend or family member! She was holding up the drying from a paying customer for her friend or family definitely won’t be washing here no more once clothes are stopped u should take them out so the next person can use the washer or dryer not hold it for a friend to accommodate them because they are ur friend just unprofessional I’ve seen other attendants also hold up a washer or dryer for a friend or family member

Response from the owner

Takia, we apologize that other customers were using the equipment.

obramajiiosa
obramajiiosa

thanks for the five stars.

Response from the owner

thanks for the five stars.

Patty
Patty

61 washers in a 21 24 hour facility very clean excellent friendly staff definitely would come again

Response from the owner

Maxxie, we appreciate the positive words.

Brandi Honore-Parker
Brandi Honore-Parker

Extra extra large washers and dryers, plus free dry. Card operated

Response from the owner

Brandi, thanks for sharing your super feedback!

Lali Martinez
Lali Martinez

My parents stopped by this weekend because their machine broke and needed to do laundry the female employee not only refused to help them she watched them as they struggled to figure out how to get a card to use for the washers she sat on her phone and ignored them when they asked for help eventually they left and went down the street where the laundromat was cleaner and better priced if your Hispanic please don’t come here they definitely don’t like us

Edit - the email provided was not in service

Response from the owner

Hi Lali. We are so sorry to hear about this unpleasant experience your parents had when they came to do their laundry. That person’s behavior is unacceptable and we would like to address it, but would need more information. Please send an email to jennie@supersudslaundries.com with a little more details about the time and day your parents were at the store.

SK R
SK R

Everything was OK with equipment. Just people let kids run around wild.

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