Summit Ave Laundry
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Review Highlights
Location & Hours
1415 Summit Ave
Waukesha, WI
Hours not available. Contact business for hours.
Recommended Reviews
40 reviews
Place is terrible, so many machines are out of order! Even some that don't have an out of order sign on them! I have been here 3 times now over last while and same thing! Not good, go elsewhere.
Hi Mick - we just bought the place recently and have newer machines coming in to replace the ones that the old owners left in an unusable condition. Should be replaced in the next few weeks. You can try our Sunset location over on the corner of Sunset and West which got all new machines just last week.
Friendly service. Lady is prompt on responses. Very clean. Best laundry mat in town.
Thanks Justin!
This used to be a decent place to go until a year ago. The machines are 90% junk your clothes come out still soaking wet so obviously not clean. Half of the dryers work. It’s really a gamble doing laundry here. The coin exchange machine is …
Hi Amber. I apologize for your experience. I have noted your feedback and have sent our service technicians to the laundromat to perform repairs as necessary and to investigate how we can improve our machines. I truly hope you will reconsider and give us another try.
Lost money in a machine that doesn't work, smells like sewage when you first walk in. Possibly the bathroom? Glad it's there for my temporary use when my washer broke, otherwise I can't stand laundromats. I feel bad for the people who …
Hi. I am sorry that you are not satisfied with the service. I have contacted our cleaning staff regarding your cleanliness concerns at the laundromat and have also arranged necessary repairs with our service technicians. I hope that you will consider visiting us again in the near future.
I really don't know why I keep coming to this place.. The change machines don't give exact change..numerous times I've put in a dollar and only received a quarter. The machines that are out of order just have a little white piece of paper …
Hi Alexander. I apologize for your experience at the laundromat. I have noted your feedback and have arranged necessary repairs with our service technicians. I truly hope you will reconsider and give us another try.
Never any change. Waisted much time trying to do my laundry! Update. The ATM said a $3.00 fee but they took a $5.50 fee instead.
Another 4 bucks for freaking washers that do Not finish the cycle and leave clothes soaking wet, well after the first washer failed the second washer did exactly the same B.S. I just pulled out the soaking wet clothes and straight into a freaking dryer. Another thing is there are no (Out of Order) signs to get back my 4 bucks 😒. …
Hi Jackie. I am sorry to hear that you did not have a great experience. I have notified our service technicians about this and will make all necessary repairs. Additionally, you may contact our customer care department at (877) 296-8162 to … More
Great laundry mat. Kim is always super helpful and kind. Machines are clean and run smoothly. Very spacious for flooding laundry and many different machine options.
Thank you!
If I could out 0 stars I would.
1st time here and last time using there laundry mat.
They have don't have a laundry tenant on duty. Most of the machines are broken …
Hi Cassandra. I apologize for your experience. I have noted your feedback and I will have our service technicians come in and resolve the problems immediately. I truly hope you will reconsider and give us another try.
There are more machines not working than they have refund slips available. They also close earlier than when I started coming here 3 years ago. They now close at 10. So it's always full of people. Good for them but, I'm going to start looking elsewhere.
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