Splash 'Em Out Laundromat
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Review Highlights
Location & Hours
125 E Reynolds Rd
Lexington, KY
Hours not available. Contact business for hours.
Recommended Reviews
19 reviewsThe facility is very clean, the staff is extremely nice. You are not able to put your wash on cold because the water takes a long time to fill, having to use warm wash instead. The dryers work well, however, initially you will receive 6 minutes for .25 and putting more in will only allot you 3 more minutes. This is a rip off for the customer. You will end up spending twice as much than you initially thought. When I asked about this, I was told, business is business. I totally understand however at other facilities this is not the case. You would think as a new competitor customer satisfaction would be high on the totem pole. My first time here and I will not be back.
Our dryers are pretty much the cheapest, and fastest drying in town. There is definitely nothing wrong with doing anything in a cold wash. It's unfortunate you did not have a good experience.
wow they raise prices to 1.50 to dry hell no what dose people think we made of money we pay taxes bearly maken it now people will go else where if that's the case I won't pay that
Sorry for the bad experience aj stroh. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
I've been doing laundry here since they opened. I noticed today that the dryers were stealing $. So, I videod it. The so called "corporate guy" who was there giggled about it. They stole $1.50 today. Not a lot to some. BUT IT ADDS UP!! YOU ALL ARE THIEVES!! SHAME ON YOU!!
We credited you on 3 dryers even though they were charging correctly. Still get a bad review even though everything works very well. One good thing is that there are plenty of other laundromats you can choose.
Used to be fine, now the prices for dryers have gone up, which I wouldn't mind if you could still add increments of time during the cycle. You have to wait until the dryer is completely done, and then you can add time. It's very inefficient and annoying to the point where I'll probably be finding another place to do laundry from now on
This is full cycle drying which is way less expensive than before. Sorry you aren't happy.
Lashae is a amazing worker, she was very informative on how to use the kiosk, helped me carry clothes in and held the door when I was leaving, She knew what washers and dryers to use that worked appropriately she's very friendly Approaching
People She's a very great employee and I return because of her business... I love splashem out laundry mat on New Circle Rd
Because of great people like you Jessica Rena we are able to continue doing what we love. Thank you
The day I tried to wash clothes here, there were no washing machines available. Never seen a laundromat so packed until walking into this place. So, I just walked right out the door and went to another one.
We receive a 1 star review for being busy?? We are busy, because we are clean and safe. We have 9 other locations to choose from. Sorry you couldn’t get a washer.
In and out really quick for it to be a weekend. Washer and dryers work great. They have like a little play and tv area there for the kids while you wait. The second shift attendant was super super helpful even though she was super busy and only her 5th day there. Liz on second shift keep up the good work. It was nice to meet a nice person with a good attitude while she does her job.
Your wonderful review is a huge encouragement, Rachel Bell! We're grateful for your kind words.
I'm sure the experience may have just ok but considering but upon my arrival the owner told me how to work a washer and clean my mess up so Needless to say I took my stuff out of the washer and the packed it at the door So enter upon your own risk I'm assuming
I am the owner, and have never had a conversation with you. Furthermore, I would never tell a customer how to work a washer unless they asked me first. It is our attendants responsibility to clean up a mess that could be made by a Customer. We want every customer experience to be happy, and pleasant. Cleaning clothes are personal, and we try not to get in the way.
I am very dissatisfied with the management team. The clothes dryer I used to dry my clothes malfunctioned and tore a tiny hole and left black streaks on every single article of clothing. The attendant on duty was amazing in her efforts to calm the situation. I have yet to hear back from management regarding this issue. I suppose google reviews is my next stop. So disappointed
Sorry for the bad experience Kathryn Golding-Cox. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
I posted this on the wrong place a while ago. It was new circle road
This place was nice when the Hispanic man ran it. Now there's a lady that limps and she is very rude also always selling tshirts and makeup when I go on. That's awfully tacky. Been coming for almost 4 years. I won't be back after today. I was offended by the woman and the man there today. Both were rude and mouthy for no reason. This happened today 8/29/23. Absolutely disgusted with this place anymore.
Sorry for the bad experience Jennifer Taylor. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.