Speed Queen Laundry Oak St SW
Photos
Review Highlights
Location & Hours
855 Oak St SW
Atlanta, GA
Hours not available. Contact business for hours.
Recommended Reviews
100 reviewsMachines and service was good one that place opened up but aren't going to help
Hi Carla and thank you for taking the time to review our Atlanta store! We take customer satisfaction very seriously and would appreciate your feedback. If you have any concerns or suggestions to make your experience better, please email us … More
Hi Jerome,
If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details of your experience at Speed Queen Laundry we would greatly appreciate it. We take customer experience very seriously. We can assure you that the next time you will come your experience will be better.
Hi Jerome,
If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details of your experience at Speed Queen Laundry we would greatly appreciate it. We take customer experience very seriously. We can assure you that the next time you will come your experience will be better.
I have been here all of 3 times and ill never return again. The first time was an great experience, with a gentlemen. we came at 7 or 8 on a Sunday and had bought the bag to get our clothes washed for the first time and it was cool, no problems really. Second time we came around 7 a lady told us they stop doing wash and folds at 6 p.m. so we were confused but thought nothing of it and went to the spin cycle in decatur and had a great experience. Then today, Sunday again 10/11, we got in around 5 and the same lazy lady tells us she can't accomadate us because she has people thats spending 300 bucks on a wash and fold and she'll be too busy. So we'll just rather go all the way out the way to
Decatur just for a better overall experience and accommodations because they are open 24 hours a day and is slightly less expensive. And its called Spincycle in decatur off memorial drive
Hello,
Thank you for sharing your experience at Huebsch Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details we would greatly appreciate it. We take customer experience very seriously. We can assure you that the next time you will come your experience will be better.
Clean, well-structured, and open 24/7—top-notch! The staff is always friendly and helpful, and the manager, MONICA, does a great job keeping everything running smoothly and honestly this is the cleanest facility I’ve ever been to in my life! “STRUCTURE”
Highly recommend if you’re looking for a reliable and welcoming place to do your laundry.
Thank you so much, Gail, for your wonderful review! We're thrilled to hear that you find our facility clean and well-structured, and that our staff, especially Monica, has made a positive impression. We truly appreciate your recommendation and look forward to welcoming you back anytime!
🚨Monica is an expert and a professional. Thank you for guiding me through my laundrical adventures. Great service and very clean and courteous environment. I give it a 10 out of 5 Stars‼️ …
Hi, Shena. Thanks for coming into our Oak Street store and for leaving a swell review: 10 out of 5 is terrific! We will be sure to let Ms. Monica know you appreciate her work. Come back soon for more laundrical adventures! :-)
One of the worst experience I've ever had in this laundromat today first one of the other ladies got into it with another lady and threatened to punch on her face then I stepped outside went to the store and came back and the lady came out to me and said man where are your clothes at you and not be eating or charging your phone in here. She was too busy arguing that she didn't realize that I came in here I bought a new card I was loaded $10 on my card and I washed and dried my clothes. I was so shocked how she came at me as if I was just sitting in here just eating and not washing my clothes I am a regular customer and I never been harassed like this before. She was rude and nasty and her delivery sucks she was all in my personal space talking to me as I was sitting down on the chair she she didn't started cursing as she walked away as a matter of fact when I came in here all the work is Ascend at the table just cursing use a whole bunch of profanity. The way how they. Was cursin I didn't think they even worked here. It's really sad that you can't even come and wash clothes in peace without being harassed without spending your hard-earned money just to wash and dry clothes very unprofessional and I'm hope to hear a response from the owner thank you
Hi Tiffany,
Thank you for letting us know your terrible experience in our store. This is not acceptable! We are very sorry and are addressing retraining our employees in conflict resolution at this location. We have had many problems with non customers and homeless people in this area and we are continuously working on providing a safe environment and high level of service. You can be certain this issue will be immediately corrected. Please visit the location and ask for the store manager so we can get more details and explain the situations better in person.
The facility is nice but overcrowded and the prices are RIDICULOUS
Monica the store manager, runs a tight ship and the location is ALWAYS spotless and run like a well-oiled machine. I am always happy to wash when she is onsite because I know it will be seamless.
Thank you, Jay F, for your wonderful feedback! We're thrilled to hear that Monica and the team are providing such a seamless experience for you. We look forward to welcoming you back for your next visit!
I come here because it’s close and i get texted weekly deals. However when I arrive the same rude guy(wont tell anyone his name)is there and ready to turn away drop off service. I’m not sure why he works at a laundry facility and refuses to do laundry. I have spoke with the manager Ebony and that’s really no help. I’m guessing that’s her boyfriend or something because she just defends his irate behavior. I come for the wash, dry and fold special, and Ebony says we don’t do that. I showed her the text i received about the special and she says i don’t know why they send that text, we don’t do that! Like what?
Thank you for sharing your experience at Huebsch Laundry. If you could contact us at SpeedQueenLaundryLLC@gmail.com to provide more details including the location, date, and approximate time of your visit we would greatly appreciate it. We take customer experience very seriously. We hope you will give us another chance.
This place is always clean and the staff work hard to keep it so. Now with the new covid-19 guidelines, it's much better. It actually keeps people from just hanging out inside the place, which is what used to happen. The restroom is clean and stocked each time I've had to use it, and I'm happy to see it being locked now.