Speed Queen Laundry N Milwaukee Ave
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Review Highlights
Location & Hours
3333 N Milwaukee Ave
Chicago, IL
Hours not available. Contact business for hours.
Recommended Reviews
100 reviewsIt's always very clean and the staff are very friendly.
Awesome staff, very clean laundry mat. Washers fast and efficient Hermelinda is always so helpful and very attentive with the customers .
The lady that works here at night is really annoying. This is my second time coming in the evening and this the second time she is here but besides that the first time I came she kept bossing me around on what side of the laundromat I should wash at but the frustrating thing is that she kept repeating herself to me kinda through out me washing that the area she was cleaning was closed I already knew not to go there as she was cleaning so that was the first time so I come again because they have good washers and dryers and she's there so I'm needing help with their app so I ask her and shes telling me I need to download the app but while I'm downloading the app she's trying to grab my phone to figure it out. Now I have a selfie of my girl and she's in the bathroom with her pants down on my screensaver and this lady keeps steady trying to reach for my phone and I'm here trying to push it away so she doesn't see my pic. Be aware of this lady she's a bit to much. Makes me not wanna go there anymore.
Hello, Jorge, and thanks for your candid feedback. We take pride in our customer service, but it sounds like we didn't come through this time. Please know that we take your feedback seriously, and we will let the store owner know about your concerns. Please come back again and let us wow you. Thanks again for your business and feedback.
Hi, David. Thank you for coming into our Milwaukee Ave store to do your laundry. We know you have a lot of options in Chicago, so we try to be the "clean, safe, and friendly" choice. Thanks for noticing and leaving a review. Come back soon!
Hi, David. Thank you for coming into our Milwaukee Ave store to do your laundry. We know you have a lot of options in Chicago, so we try to be the "clean, safe, and friendly" choice. Thanks for noticing and leaving a review. Come back soon!
Excellent service. Everything is always clean. The machines are excellent.
I loved the service, the washers and dryers were in great condition, Fernanda was very kind and helped me effectively with my questions. Thanks to her attention, I can return with confidence.
Hi Jesus Cornelio! Thank you so much for sharing your experience with us. We're glad to hear that Fernanda was able to help you effectively and that you feel confident returning. We hope to see you again soon!
Before you play the game machine here , makesure the manager is there, in order to change your winning ticket, I was told they had no money, and the manager wasn’t there, employee name blanca didn’t know what to do, I told her keep trying to get a hold of your manager, I’m not leaving till I get my $$$, I will report this machines! Besides that washing clothes is okay, one more thing, the soda machine, sodas are 2.50 I add $3 and didn’t receive my $50cent back I had to go ask for it smh!
We're sorry to hear that your experience did not meet your expectations. We take customer satisfaction very seriously and would appreciate your feedback. To help us route your complaint to the appropriate department, who can address your concerns, please email us at community@speedqueenlaundry.com and provide any additional details, including the location, date, and approximate time of your visit. We are grateful for your business and hope you will return.
It’s good pricing, the only issue is that it’s a bit difficult and time consuming since everything’s done online, on the app.
Hi Safinaz Hassan,
Thank you for sharing your feedback! We're glad you found our pricing good and appreciate your input on the app experience. We'll continue working to make our services more convenient for you.
Best regards,
Speed Queen Laundry
Excellent! Not only can you wash your clothes, but now with this service... I loved it! Highly recommended! 👍👍 …
Thank you so much, Maria del Rosario Morales Perez! We're so glad to hear you enjoyed our service and that you recommend it. We hope to see you again soon at Speed Queen Laundry.
Fernanda helped me a lot when activating the machines. She helped me with patience and kindness.
I recommend coming here; the people always help the clients.
Hello Antonio Chavez, thank you so much for sharing your positive experience with us. We're glad to hear that Fernanda was able to help you with kindness and patience. We hope to see you again soon at Speed Queen Laundry.