Speed Queen Laundry N Milwaukee Ave 4.7

Speed Queen Laundry N Milwaukee Ave

Laundromat

Photos

Review Highlights

"Staff is attentive and helpful to all needs" helpful attendant
"Every time I visit the laundromat, I always am greeted and appreciated the cleanest" clean machines
"Vanessa is a hard working person great customer service very friendly laundry was kept clean" friendly staff

Location & Hours

3333 N Milwaukee Ave

Chicago, IL

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

100 reviews
Karla Lara
Karla Lara

It's always very clean and the staff are very friendly.

Kari Hernan
Kari Hernan

Awesome staff, very clean laundry mat. Washers fast and efficient Hermelinda is always so helpful and very attentive with the customers .

Jorge Najera
Jorge Najera

The lady that works here at night is really annoying. This is my second time coming in the evening and this the second time she is here but besides that the first time I came she kept bossing me around on what side of the laundromat I should wash at but the frustrating thing is that she kept repeating herself to me kinda through out me washing that the area she was cleaning was closed I already knew not to go there as she was cleaning so that was the first time so I come again because they have good washers and dryers and she's there so I'm needing help with their app so I ask her and shes telling me I need to download the app but while I'm downloading the app she's trying to grab my phone to figure it out. Now I have a selfie of my girl and she's in the bathroom with her pants down on my screensaver and this lady keeps steady trying to reach for my phone and I'm here trying to push it away so she doesn't see my pic. Be aware of this lady she's a bit to much. Makes me not wanna go there anymore.

Response from the owner

Hello, Jorge, and thanks for your candid feedback. We take pride in our customer service, but it sounds like we didn't come through this time. Please know that we take your feedback seriously, and we will let the store owner know about your concerns. Please come back again and let us wow you. Thanks again for your business and feedback.

David Sáes
David Sáes

Hi, David. Thank you for coming into our Milwaukee Ave store to do your laundry. We know you have a lot of options in Chicago, so we try to be the "clean, safe, and friendly" choice. Thanks for noticing and leaving a review. Come back soon!

Response from the owner

Hi, David. Thank you for coming into our Milwaukee Ave store to do your laundry. We know you have a lot of options in Chicago, so we try to be the "clean, safe, and friendly" choice. Thanks for noticing and leaving a review. Come back soon!

Edwar Peña
Edwar Peña

Excellent service. Everything is always clean. The machines are excellent.

Jesus Cornelio
Jesus Cornelio

I loved the service, the washers and dryers were in great condition, Fernanda was very kind and helped me effectively with my questions. Thanks to her attention, I can return with confidence.

Response from the owner

Hi Jesus Cornelio! Thank you so much for sharing your experience with us. We're glad to hear that Fernanda was able to help you effectively and that you feel confident returning. We hope to see you again soon!

Spoon and fork
Spoon and fork

Before you play the game machine here , makesure the manager is there, in order to change your winning ticket, I was told they had no money, and the manager wasn’t there, employee name blanca didn’t know what to do, I told her keep trying to get a hold of your manager, I’m not leaving till I get my $$$, I will report this machines! Besides that washing clothes is okay, one more thing, the soda machine, sodas are 2.50 I add $3 and didn’t receive my $50cent back I had to go ask for it smh!

Response from the owner

We're sorry to hear that your experience did not meet your expectations. We take customer satisfaction very seriously and would appreciate your feedback. To help us route your complaint to the appropriate department, who can address your concerns, please email us at community@speedqueenlaundry.com and provide any additional details, including the location, date, and approximate time of your visit. We are grateful for your business and hope you will return.

Safinaz Hassan
Safinaz Hassan

It’s good pricing, the only issue is that it’s a bit difficult and time consuming since everything’s done online, on the app.

Response from the owner

Hi Safinaz Hassan,

Thank you for sharing your feedback! We're glad you found our pricing good and appreciate your input on the app experience. We'll continue working to make our services more convenient for you.

Best regards,
Speed Queen Laundry

Maria del Rosario Morales Perez
Maria del Rosario Morales Perez

Excellent! Not only can you wash your clothes, but now with this service... I loved it! Highly recommended! 👍👍 …

Response from the owner

Thank you so much, Maria del Rosario Morales Perez! We're so glad to hear you enjoyed our service and that you recommend it. We hope to see you again soon at Speed ​​Queen Laundry.

Antonio Chavez
Antonio Chavez

Fernanda helped me a lot when activating the machines. She helped me with patience and kindness.
I recommend coming here; the people always help the clients.

Response from the owner

Hello Antonio Chavez, thank you so much for sharing your positive experience with us. We're glad to hear that Fernanda was able to help you with kindness and patience. We hope to see you again soon at Speed ​​Queen Laundry.

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