Speed Queen Laundry N Milwaukee Ave

A

Alejandra Banderas

A very clean place, and the workers were very friendly.

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Francisco Gonzalez

The service is very good and the music is excellent.

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Maria Cristina Izurieta Tapia

I like it a lot, it is always clean and the service is good.

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L.C.V. OUTREACH

At first I was intimidated by being older I'm not that good with technology. However they were very friendly and kind and showed me how to use the app which was very easy even for someone like me..
Clean environment safe, friendly staff as well as amazing laundry service, at a reasonable price. Customer service is amazing as well..

J

Jovan Bigovic

Thank you, Jovan, for your fantastic 5-star review! We're thrilled to hear that you had a great experience at Speed Queen Laundry on N Milwaukee Ave. We look forward to welcoming you back soon!

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vanesa calderon

Good, clean service! But I think the price of the machines and dryers is a bit high. Thanks.

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Stacey Gyumishev

This is the best laundromat I’ve ever been to! It is always so clean, I never have to wait for a machine and everything is easy to access on your phone. The people that work here are wonderful… Especially Fernanda! This is the only place that I go to, and you won’t be disappointed if you try it out too!

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Papa smurf bjj

My first time back to a laundry matt. Did not know what to do. Hermila was very helpful and patient. Help me with the new process. Great experiancd.

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Carlos Ortiz

Hermila is great. Keep everything clean and always help the customers. Also very polite and professional.

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Letty Chaidez

I'm still waiting. It's so hard to get a refund for a machine malfuction.

Response:
Manager/owner. Thank you so much for finally reaching out. Since I, too, have no way to communicate with you, i will answer on here.
It is so strange that you do not see me on your customer base. I still continue to wash at your location. It is a well-suited laundry mat. I do like the convenience of the app. Just don't like that it charged me multiple times, and it is so hard to get reimbursed.
I have left 3 post-it notes. With 3 different of your trained employees. All 3 said a note was all they could do to leave for you. I left one the day it occurred, 1 about a month after and now in Nov. Please check your quote unquote desk or door. They said you had no specific time to be there, so I may cone speak to you. I provided my email and phone number on all 3 post-its. I do not wish to leave that information here. I will once again leave a post-it if you like. What information will you need me to provide?
All I would like is a credit back.

ORIGINAL REVIEW: Be careful. It is impossible to get your money back when the app charges you 4 times for one wash. Tried their email. It is invalid. Told the worker she said she would let her boss know. Nothing since July now, November. When the app glitches for whatever reason, you lose out. The $30 is not a credit from the facility it is me having to purchase more credit to continue to wash on that day.