Rosie’s Laundry 4.7

Rosie’s Laundry

Laundromat

Photos

Review Highlights

"I also wish you could add however much money you wanted to, to your laundry card" card payment
"Very clean & lots of large machines" clean machines
"The woman working when I arrived was very helpful in helping me navigate their card system" helpful attendant

Location & Hours

2309 SW 29th St Suite A, Oklahoma City, OK 73119

Oklahoma City, OK

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

51 reviews
Katerin Arana
Katerin Arana

Excellent place and very clean, the girl who works weekends is very friendly and willing to help 👌 …

Response from the owner

Thank you Katerin for your 5-star review! We appreciate your business!

Thea Wanamaker
Thea Wanamaker

Very pricey cuz u have to pay for plastic card cant just use cash smallest washer is 4.00 new customers have to pay 7.50 just to start 1 load and it takes a while to get new customers deal online waste of time and its Spanish only. Small space

Response from the owner

Hello Thea, I'm so sorry for your experience! I wish we could make this up to you. Also, our staff are bi-lingual, perhaps it was hard for you to understand her maybe? Yes, if you are a new customer, you have to purchase a $3.50 laundry card that, is a one time fee, but we offer you $10 for being a new customer. Also our small washers are $4, If you would like to try us again, let us know and we will help you out getting around our new store. Also, we offer a half-day discount Tuesday and Thursday from 8am-noon if you would like to try us then

Jerriann Cutler
Jerriann Cutler

The place is super nice and clean. Great machine smell super clean. I’m so excited to actually use a new washer and dryer. I have never used one before today. So I’m so excited to do so. Come in and get a free promotion for signing up

Viktoria Yuryevna
Viktoria Yuryevna

I have never encountered such terrible service before
On August 4th, we booked your service
After you picked up the laundry, I received a notification that the order had been canceled. I then tried to contact you to understand what was going on, but whenever I call either of your two phone numbers, I only end up speaking with call center agents or reception staff at the location

By the way, these people do not have a phone number for management and communicate with them exclusively via email.
The only answer I get from the people answering the phone is that they will “inform management” and that management will contact me
Spoiler: it’s been 4 days of waiting — and not a single call, update, or piece of news

So here’s the situation now:
No one can give me any answer, management is openly ignoring the matter, and we have no idea where our paid order is

I want to warn everyone about this terrible service

Jerry Mitchell
Jerry Mitchell

Very clean well-mannered staff always willing to help. Tuesdays Thursdays from open to 12:00 half price washing. I go nowhere else.

Tiffany Flint
Tiffany Flint

Workers were very friendly, walked me through getting a new laundry card and also gave me $10 added to my card for being a new customer. Washer a prices decently and dryers get the job done.

Response from the owner

Thank you Tiffany for your 5-star review! We appreciate your business!

Destiny Bradstreet
Destiny Bradstreet

The lady took my money an wouldn't try to help to explain or help with anything she just kept laughing while on the phone . some washers were leaking an overall was a bad experience wouldn't recommend !!!!!

Response from the owner

I'm so sorry we got a bad review from you. We take pride in keeping our store very clean and in tip top shape. I'm sorry it was a bad experience for you. After talking with our tech at the store, she apologized but didn't understand why you left a bad review because she said she helped you and said you seemed like you were happy with the service.

Jennifer Napalo
Jennifer Napalo

We are traveling through the area and needed to do a quick load of laundry. We were happy to find this laundromat. It was clean and the staff was helpful. They had detergent and fabric softener available to purchase if needed. As well as snacks/drinks were to purchase as well. I would definitely recommend this laundromat.

Response from the owner

Thank you for the kind recommendation for Rosie's Laundry!! We really do value your business and hope to see you again soon!!

Kymberly L
Kymberly L

Its nice and clean but when you use your card. They take $15 from you instead of the amount that is shown on the machine. . . Takes awhile to get money back that wasn't used.

Response from the owner

Thank you for your review Kimberly. The $15 is a pre authorization charge to make your transactions speedy. If you don’t use the $15, it will credit your card back. Thank you

Christopher C
Christopher C

Good service, friendly people.
Staying in town here in OKC with no laundry services in the hotel. This is a great place to get your laundry done.

Response from the owner

Thank you Christopher for your 5-star review! We appreciate it and value you as a customer!

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