Laundromax
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Review Highlights
Location & Hours
23 Aiken Ave
Lowell, MA
Hours not available. Contact business for hours.
Recommended Reviews
100 reviews
Last week I happened to be in Lowell so I decided to randomly stop at a local laundromat there mind you I do not live in Lowell so I was hesitant about stopping but I had to try a new place plus I had my laundry in the car so why not right! Best experience ever the Young man that was working there was very helpful he showed me or pointed me in the right direction to purchase a card that I had to use and load money on for washers& dryers! You earn points there’s a point system for the washers so that YOU EARN FREE DRYER TIME. My 2 kids & I will definitely be coming back very soon. I think you’ve earned a long time customer here. Thanks! Oh and very clean place too. Best part. Dryers work great 👍🏾
Hello Silvia, thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your visit to our location was enjoyable and that our team member was able to assist you effectively. It's great to know that you appreciated our point system and found our facility clean and efficient. We strive to provide the best service possible, and your feedback is incredibly encouraging. We're delighted to have you and your kids as part of the Laundromax family and look forward to welcoming you back soon.
I come to do my laundry here all the time. The place is always clean, the machines run really good, and staff is very kind. The manager, Ashley, helped make my experience today be wonderful and go smooth. I will continue coming here - great place, great staff, and great manager!
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you consistently have a positive experience at Laundromax. It's great to know that you find our facilities clean and our machines efficient. We're especially pleased to hear that our staff have made your visits enjoyable. Your kind words and continued support mean a lot to us. We look forward to welcoming you back soon!
Thank you for your feedback. We appreciate your support and look forward to you visiting our laundromat again, soon.
Thank you for your feedback. We appreciate your support and look forward to you visiting our laundromat again, soon.
Ashley did an amazing job with my work clothes. The quickest and best service I've had at this location.
Hello, we are so glad you enjoy doing laundry at our laundromat. Your support and kind words mean a lot to our Laundromax team. We look forward to serving your laundry needs again.
Ashley was VERY helpful. I was clueless! Nice and clean laundromat.
Thank you for your kind words, Maggie! We are glad to hear that you had a positive experience with Laundromax. Our team strives to provide excellent customer service and we are glad to hear that you found our staff to be helpful. We appreciate your business and hope to see you again soon!
Once again, STELLAR! When we dropped off in morning, not the best experience (employee seemed annoyed), but when we picked up, awesome per usual! Our clothes were perfectly folded, smelled amazing, and actually separated into his/hers etc. We love the extra attention to detail and will continue to support this local business!
Shawn, we're thrilled to hear that you were pleased with the quality of our service and the attention to detail in handling your clothes. we are so sorry that you had an experience during your drop off that was not up to the Laundromax standard. We pride ourselves in providing exceptional customer service and we want to make things right. Please contact us via our contact form laundromax.com/contact/ and someone will be in touch with you shortly to address the issue you had. We look forward to serving your laundry needs again soon!
ashely is kind and helpful . she came up to me and ask if i needed help twice. the machine here are great and definitely clean your clothes . very clean place to do your laundry. nice area to lounge
Thank you for your kind feedback! We are happy you enjoy doing laundry with us.
Thank you for your kind feedback! We are happy you enjoy doing laundry with us.
Thank you for sharing your feedback! We look forward to you visiting our laundromat again soon.
Thank you for sharing your feedback! We look forward to you visiting our laundromat again soon.