Laundromax
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Review Highlights
Location & Hours
9972 E Washington St, Indianapolis, IN 46229
Indianapolis, IN
Hours not available. Contact business for hours.
Recommended Reviews
100 reviews
Love the new spot just hate to see loitering
Crysla, we want to sincerely apologize for the negative experience you had with us. We'd like to learn more about the situation, as we want to make things right. Please contact us via our contact form laundromax.com/contact/ and we will get back to you right away. We look forward to hearing from you and hopefully earning back your business.
Don’t support this business go to any other laundromat… the lady who runs this store is very rude she seemed irritated by me asking questions about how things work… go somewhere where the manager is friendly
Anelle, we are so sorry that you had an experience that was not up to the Laundromax standard. We pride ourselves in providing exceptional customer service and we want to make things right. Please contact us via our contact form laundromax.com/contact/ and someone will be in touch with you shortly to address the issue you had and hopefully earn back your business.
The location is extremely clean and taken care of. The staff is extremely courteous and helpful.
It has been a pleasant experience and we definitely will return.
Hello Joseph, thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you found our location clean and well-maintained and that our staff was courteous and helpful. It's our goal to provide a pleasant experience for all our customers and we're delighted to know that you plan to return. We look forward to welcoming you back to Laundromax soon!
Real good everyone was super friendly and it’s so clean in here . The air feels amazing in this hot weather . They even have a promotion right now for every 20$ you spend you get 10$ free…. I was able to wash my pillows for my porch chair because the have 100 lb washers available.
Imani was great at helping me she has a smile that just brightens up my day she is a very good employee! Please if you guys can give her a raise please she deserves every dollar of it !
Hi Andrayus, thank you so much for your kind words. It means a lot to us and our team. We look forward to serving your laundry needs again soon.
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VERY CLEAN! Staff is awesome, helpful, and friendly. Neshia greeted me as soon as I came in the door. She helped me with all of my machine questions, getting set up with a payment card, and even helped me get my laundry back to my vehicle when I was finished! I have been twice this week, already (we are behind on laundry at home) and will keep coming back. So happy to have a nice place to do laundry.
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our laundromat to be very clean and that our staff made your visits enjoyable and hassle-free. It's great to know that our team was able to assist you with your machine questions and help with your laundry. We strive to provide excellent service and a welcoming environment for all our customers, and your feedback is truly appreciated. We look forward to seeing you again soon!
This was my first time at this laundromat and I was very impressed it was extremely clean the young man that was working was Brandon extremely friendly and helpful I enjoyed the fact that I could go at night and it wasn't crowded I didn't …
Very clean
I'm VERY pleased with the new LAUNDROMAX facility and it's convenient 24 hour Location just minutes away from home. Shout Out to my guy Brandon (night crew) and the lovely Ladies (day crew)!. Everyone's very helpful here really polite and courteous and are always attentive looking out for ALL customers immediately upon entering. The Place is new fresh and well maintained . I appreciate All this place and it's staff has to offer the general public
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