Laundromat Zone
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Review Highlights
Location & Hours
4500 Old Gentilly Rd, New Orleans
New Orleans, LA 70126.0
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| Sun | Hours vary | Open now |
Recommended Reviews
60 reviews
Clean, large washers and dryers. Several were out of service. No soap vending machines inside but there is a store next door you can buy from. I didn't like that I had to use cash to recharge my laundry card. I prefer tap to pay or using a debit cart. Over all the machines were fast but 1 of the dryers I used didn't dry my clothes at all and it wasn't even a full load. No restroom. So I can only give 3 ☆'s
Thank you for taking the time to share your feedback. We are always striving for a five star experience, and we appreciate you noting the clean facility, large machines, and fast service. However, we need to correct several factual inaccuracies in your review for the benefit of our future customers.:
1-Payment Options: we accept a wide variety of modern payment methods for your convenience, including credit/debit cards, Apple Pay, Google pay, Venmo, and Cash app. Cash is simply one of several options available.
2-Amenities: we absolutely have a soap vending machine on the premises for customers who need detergent, and we also have a very clean, well maintained customer restroom available for use.
3-Dryer Performance: we keep our equipment in excellent working order, and all available dryers are regularly tested and function correctly. Our Laundromat is fully attendant during business hours, and our staff is trained and eager to help customers with any issue, including machine operation or performance. We encourage all customers to immediately notify our attendant if they experience any problems so we can fix it on the spot.
we take immense pride in our well maintained, modern facilities, and high-level of service. We invite you to visit again and experience the level of service and convenience that has earned us our strong reputation.
Joe Laundromat management.
Very clean, well-lit laundry. TV and free WiFi to help you pass the time. Very friendly and helpful staff; there's always somebody there to help you. So many other places are staff abandoned. They have vending machines for snacks and laundry products, and there is a dollar store right across the street in case you need something the machines don't vending.
Thank u we are very happy to see a satisfied customer.
I have been to this laundromat three times and I love it here.. Mr. Steward is alway professional, kind, and helpful every time that I’m here. He does a great job with keep the place neat and clean as well as providing great customer service.. I would recommend this place to anyone.. the clothes wash pretty fast , the dryers get really hot and besides that the prices are reasonable and inexpensive!!
Absolutely love this place to do laundry. They use cards to put cash on to use for the machines. Very clean and a lot of open machines always.
They always have an attendant on site that will also be able to do your laundry for you for a price.
Use this place every week.
The most incredible laundromat experience I’ve ever had, and one of the best customer service experiences I’ve ever had in my life. Mr. Terrill is the kindest, most knowledgeable man! The machines and space is clean! Guests are cordial too! I wish I would’ve known about this place a long time ago. Oh and my clothes have never been so clean, so quickly! I brought a huge load too, a big ol Rubbermaid container.
It makes me sad though, that Dollar General, Family Dollar, Walgreens and Winn-Dixie are closed. There’s only a Dollar Tree and that horrid Walmart nearby, if you want to buy laundry supplies and don’t want to buy them at the laundromat.
The restroom didn't have tissue or soap to wash your hands.
Very helpful. Dryers and washer runs efficiently. No issues. When I need money added on my card, it’s quick and prompt! I love coming here!
Thank you Thee we are happy you are having a good experience with our efficient laundromat 😊! …
I always set a timer for my clothes I do not sit inside to to Covid I sit in my car usually right in front of the building. I did just that this visit. I walked in to find that my clothes were removed by employee with gloves she was using to clean the facility with. I not only feel violated that someone with through my personal items but touched them with their uncleaned hands is even more upsetting. NEVER going back. I’ll return to my old mom & pop location with friendly service. I wish I could find a contact because now I have to rewash my clothes out of my pocket.
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