Giant Wash Coin Laundry - Lyndale
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Review Highlights
Location & Hours
2325 Lyndale Ave S, Minneapolis, MN 55405
Minneapolis, MN
Hours not available. Contact business for hours.
Recommended Reviews
11 reviewsall quiet
Thank you for your 5-star review Arid and we hope to see you again soon!
- Giant Wash Team
Thank you for your 5 star review Andy!
- Customer Service Rep
Thank you for your 5 star review Andy!
- Customer Service Rep
i always had good experiences at this location. i’ve never had any issues with the change machine or app. i had a washing machine stuck going on - the number i called helped me out and the issue was solved. clean place and the staff is always nice to the customers, what i have witnessed
Thank you for the great review Alli! We appreciate it and we're glad to hear you had such a great experience with us. We're always striving for the best customer experience. Have a great day and we hope to see you again soon!
- Giant Wash Team
I went to do my laundry and got scammed at the change machine.
I put in $10 to get coins, and they were counterfeit. I gave the employee a $20 bill, put it in, and watched the counterfeit coins come out of the machine. He confirmed they were counterfeit. Then, when he saw I was recording, he changed his mind and said they were real coins. This is a huge scam. To everyone who goes to do their laundry at this place, pay close attention to what kind of coins they get.
Another very important note:
I arrived at 9 p.m. I left the laundry to do for 30 minutes. I went outside to wait in my car and wanted to go in to dry the clothes. The door was locked.
The employee came over and said to me in English, "Don't you know how to open a door?" He
was yelling at me.
I didn't mean to disrespect anyone. I just kept walking, but he kept chasing me and trying to fight me, insulting me by saying, "I don't understand," or "I don't speak Spanish," and saying things to me.
Then I showed them that I had my clothes in three large washing machines that had already finished washing, and I just wanted to dry them. I explained everything to security afterward
This happened. They stole my money with the change machine.
When I put those coins in the dryer, they didn't work. Security came several times and told me, "What are you doing with that? It's not real money, it's Canadian." I didn't even have any coins. I had a $10 and a $20 bill. The $10 from the change machine, I received the counterfeit coins. I gave him the $20 bill, and he put it in himself. Watch the scam.
I started speaking to them in English. Their tone changed, and they were surprised that I spoke perfect English.
Everything I have in a video.
And for the people who read my review, I hope you exercise caution because I have received
racism.
Change machine scam with counterfeit coins.
Lack of professional ethics.
I will never return to this place.
It's not about the money, it's about safety.
your integrity.
Note:
No one has the right to yell at you and humiliate you.
Thank you for taking the time to leave us a review. We're sorry to hear that your experience wasn't a positive one. Our staff did check the machine after you used it and confirmed there were no counterfeit coins nor were there any Canadian coins in our change machine. Customers around did see that as well. Our other customers received U.S. quarters when they used the change machines. Doors for laundromats lock at a certain time (ours at 9:30 pm) to ensure customers coming in to do laundry completes their laundry before our closing time at 11:00 pm. Staff tried to communicate with you to help and noticed that you didn't quite understand until you communicated clearly with them later on. Our customers know we do our best to help everyone as much as we can, keep our establishment in the best shape possible for the community, and do what's right for all of our customers who walks through our doors. We also helped you get your machines to work and made things right for you that evening. We take all feedbacks seriously and would like to learn more about what happened so we can improve as well as review our camera footage for you. Please feel free to contact us directly at 612-389-8880 or by sending an email to GiantWashLyndale@gmail.com. We hope to have the opportunity to learn more about your experience and look into this further.
- Giant Wash Team
The place looks ok, but the only setback is that you must pay $4.00 to dry you clothes for 30 minutes, there is no other option.
Thank you for taking the time to leave us a review E E! We’re glad to hear that you found the facility looking good. … More
Clean clean clean!! There's always a worker there should any issue come up. The Owner is Awesome too
Thank you for your 5 star review Billie! We appreciate it and hope to see you again soon!
- Giant Wash Team
Thanks for taking the time to leave us a 5-star review Matt! We appreciate your business and look forward to seeing you again soon. … More
Thanks for taking the time to leave us a 5-star review Matt! We appreciate your business and look forward to seeing you again soon. … More
Great big washers and dryers! Friendly staff yes I said staff on site. With helpful tips and Fold service available. Real busy and super clean. Lots of free parking and in the heart of uptown. Oh and some video games to kill the time between loads.
The service is good, but it's very dirty, the bathroom is never clean, and the man who works there isn't very friendly.
Hi Jenny, we're sorry to hear about your experience at Giant Wash Coin Laundry - Lyndale. Please give us a call or email us at GiantWashLyndale@gmail.com so we may look into this further for you. Our customer's experience is very important … More
Nice laundromat. Clean. Takes cards and cash.
Thank you for the great review Shad! We hope to see you again soon!
- Giant Wash Team