Clean Laundry
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Review Highlights
Location & Hours
6044 S 16th St Suite 135
Phoenix, AZ
Hours not available. Contact business for hours.
Recommended Reviews
37 reviewsUpdate!....this place just jacked their washer price up!! Now just a small wash is $6.75 can you believe this almost $7.00 just to wash!! Dryers are 25 cents for every 5 minutes !!!Not going here anymore since I learned dryers aren't free anymore on week days like they use to be. I discovered Sparkles! It is clean and way less expensive!
Thank you for taking the time to leave a review of our S 16th St location, Buffy. We apologize for the inconvenience, and we greatly appreciate your feedback.
Absolutely amazing place and staff! 10s all around! Staff was extremely welcoming from the moment I walked in. Immediately recognized I was a first time visitor and came over to assist when I was having issues with the coin processor. Which, thankfully, had a tap to pay feature (one of few locations that has one). Making this location extremely accessible for those without physical cards or only cash (Super important). The staff member on shift explained how to use the coin processor, walked me through the best way to use the washers and dryers for my moneys worth! And even encouraged me to get comfy and use the massage chairs at the entrance (First laundromat with massage chairs that I’ve been to!). Since I was a first timer he gave me a free massage chair session, to which it was so good I of course paid for another. But seriously I’ve only used laundromats like twice in my life EVER. And it’s usually a result of an emergency, and not having easy access to my own washer and dryer. Good to know this place takes care of its people whether they’re regulars or first timer out of towners like myself! Made the process less anxiety filled and seem less. He let me know to come to him if I needed anything. And spent his time making sure all appliances were clean and sanitized immediately after use! 10/10!!!!
Thank you, Lorraine, for taking the time to leave us a review. We are so glad you had a great experience with our team at the laundromat in Phoenix. We will be sure to pass the kind words along! We hope to see you in store again soon.
Here now waiting on my laundry to dry, and there is no one here to let me into the restroom, the coin machine took a dollar from me, then said out of order…And you guessed it, there is no one here to help me with that either. And lastly, there is always a shortage of baskets to use which shouldn’t be an issue considering how much it costs to wash now!
Hi Treandes, We are so sorry for the inconvenience this caused you. We'd like to make it right, if you wouldn't mind sending an email to store0020@cleanlaundry.com directly so our team at our S 16th St, Phoenix laundromat can get this corrected as soon as possible. Thank you for letting us know.
The person who helped us this morning was super nice and helpful. We've traveled out of our way to use this laundry mat cause it's cleaner and cooler than most but after that interaction with the cool dude this morning we will certainly keep coming. Thanks! !
Dave, thanks so much for your special shout-out to our onsite attendant! We love your feedback and are so happy that you chose our S 16th St laundromat to visit. We really appreciate your kind review, and we look forward to seeing you again soon!
I love it that place, clean and quiet
Thank you, Hector, for your kind and fantastic review! We really appreciate having returning guests like yourself at our S 16th St laundromat, and we greatly appreciate your patronage. We hope to see you again soon onsite!
I used this laundromat last Thursday. I put my clothes in the dryer and had to leave briefly to visit my sister in the hospital, not realizing this location closes at 10 PM. When I returned the next morning, most of my daughter’s clothes and several of mine were gone.
This is completely unacceptable. These were personal belongings, including children’s clothing, and they did not simply “disappear.” Either there is no security, no monitoring, or staff handled items irresponsibly.
I am asking the owner/management to contact me immediately to return my missing clothes or explain what happened. If this is not resolved, I will have no choice but to escalate this matter further and warn others about using this location.
Hi Yvonne, We strive to keep our laundromat a clean and safe place for all guests. It seems that in your experience, this was not the case. We deeply apologize that your items were stolen and we will do everything we can to help you in this situation. Please email our S 16th St location's team at store0020@cleanlaundry.com. We want to assure you that we keep our stores well-lit and have 24/7 video surveillance that we can utilize. Our teams have a good relationship with local police in Phoenix and encourage you to contact officials if you ever feel unsafe or in immediate danger when attendees are not available. Thank you.
I am a regular at this place and i love coming here only because the place is so upkept and clean. But I only knew one gal that would keep the place clean and she was so good at her job. Sadly, I haven't seen her that much, and more homeless people have been crashing in this place since they installed the new massage chairs. Now, the dexter app to pay is glitchy, and their card machines have been down lately.
Hi Marlena, thank you for taking the time to leave us feedback. We pride ourselves on having the
cleanest laundromat for our guests to experience. It seems that this was not the case, and for that
we apologize. We appreciate you letting us know about our machines and we have notified our team to ensure they are actively working on it. As for the Dexter app being glitchy, please call customer service at 1.800.524.2954. We strive to deliver the best laundromat experience in Phoenix and hope your next visit you'll find a 5-star worthy visit.
Amazing laundromat. We were there kinda early on a Wednesday. Clean. Bright. The attendant knew we were new. Came and helped us get things going. Guided us to the most economical washing machines. Helped us with the cash to token machines. We were in and out in about30 minutes ... 3 loads all going at once. She even held the door open for us as we walked out with our baskets of clean laundry.
Our washing machine broke down ... Gotta do what yah gotta do ... until the replacement arrives.
👌🏻 …
Thank you, Bladi, for your wonderful rating! We're very happy that you enjoyed your experience onsite at our S 16th St location, and we hope to see you again soon!
We’ve been going here to use the dryers ever since ours broke and every time there are dryers available, the staff is really nice, and the place is super clean.
Hi Veronica! We really appreciate your great review and feedback! We're very happy to hear that you find our S 16th St attendants nice and that the laundromat is clean. Thanks so much for the compliments! We look forward to seeing you again soon!