Belmont Eco on Hawthorne
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Review Highlights
Location & Hours
2942 SE Hawthorne Blvd, Portland, OR 97214
Portland, OR
Hours not available. Contact business for hours.
Recommended Reviews
100 reviewsVery very clean place. The machines look new and work without a flaw.
I like this location as it is usually always staffed, EXCEPT when there is a certain worker there he has attitude. For example; I was in my zone loading the washer and without noticing him I turned around and bumped into him and said sorry, he got annoyed/angry and made a comment to escalate the situation so instead of cowering out I said I apologized and he was also in the wrong by also not paying attention or saying he was behind me and reiterated I apologized and mentioned we were both wrong. I left it at that. Finished my laundry and left. THE second incident was when my husband asked to use the restroom he said someone was already in there so we waited. There was nobody in there, he asked again and the attendant snarkily said I'm tieing my shoe and closed the door in my husband's face. He proceeds to come out AFTER he ties his shoe and says hes been working all day and is tired as he opens the door like we had anything to do with him applying for the job and having to work. It's a job for a reason. But he is the only attendant that's like that. The other ladies are very skilled with their customer service skills.
We are so sorry for your bad experiences at our store. If possible, could you please call management at (541) 802-6370 to discuss this further? We would like to make this situation right and figure out a way to rectify the issue. In the meantime, we will be doing further customer service training at this location to prevent this issue from happening again. Again, so sorry for the negative experience you had at our laundromat.
Great laundromat, highly recommended.
Very cleanly, staff stays on top of keeping the place clean and shiny.
This is my favorite laundry mat
Little expensive
Kept clean inside, all the machines we used worked, and the attendant was very helpful and friendly. Would visit again.
It used to be great!!! Now not so much. One man hogs all the machines with motel or air b and b stuff. Every time I’m there. How can it be every day!!! And all the carts!!! And the staff lets them!!! I’m going somewhere else from now on!!!! And half the machines are broken 😡 on and on …
We are a public laundromat and any customer can use our machines to do laundry. My recommendation would be to come in when our stores are not as busy. We have also taken steps to rectify this particular situation with this other customer you discuss in your review. Also, all our machines are currently fully operational at this location. When any machines are out of service, we try to have them maintenanced and repaired as soon as we possibly can. If you have any further questions or issues, please call management at (541) 802-6370.